Now notebooks are very common in our lives. When purchasing a laptop, you must first understand the warranty service content of the product, so as to protect your rights and interests in different situations in case of malfunctions. Today, the editor mainly focuses on Lenovo notebooks and introduces to you the warranty services of Lenovo notebooks.
Lenovo notebook warranty period
After purchasing a contact notebook, its warranty period is calculated from the date of first purchase, based on the date and time of the invoice. If there is no valid invoice, the warranty period is calculated from the date of product shipment. Also, if the invoice date is later than the actual delivery date of the product, the warranty period will be calculated from the actual delivery date. However, in any case, the starting date of the product warranty period shall not be later than the expiry date of the specified grace period.
After Lenovo notebooks or notebook parts are repaired or replaced, you can still enjoy warranty services during the remaining warranty period, which is less than 3 months. is calculated based on 3 months. If the product warranty period is less than 1 year for a product or component, the remaining warranty period will be calculated as 1 month if it is less than 1 month.
Lenovo notebook warranty solution
Normally, Lenovo laptop problems are solved by repair.Principled. If some notebook faults can be solved by the user installing or updating the corresponding software, professionals will help users analyze the fault through the Internet, phone or other remote methods, and guide you on how to operate. If this still cannot solve the problem, warranty service will be arranged based on the type of warranty service that the product can enjoy.
How to obtain warranty service
During the warranty period, Lenovo notebooks will provide warranty services to users if there is no failure to comply with the scope of the "Three Guarantees". When applying for warranty service, you must remember to provide a valid sales invoice and corresponding warranty card.
So what situations do not meet the scope of the "Three Guarantees"? For example, failures caused by improper operation, improper maintenance and storage, or self-modification; illegal use Malfunctions and damage caused by software; wear and tear during product use; loss of data in the notebook; failure to contact the official designated repair location in time when a malfunction occurs, but instead consulting other manufacturers to set up or install the notebook. ;The corresponding warranty card or valid invoice is different from the product model. In these cases, it is not covered by the warranty, and you will need to pay for repairs yourself.
Through the above editor’s introduction to Lenovo notebook warranty service content, everyone Do you understand and master it? Be sure to understand some warranty service contents, so that when problems arise with the productWhen you ask questions, you can request corresponding services according to regulations.